Digital Britain – failure

The Digital Britain Report was published on 16 June; the 245 pages necessitating some form of summary version.   The BBC ran an At a Glance page and Comments from Experts, none of which addressed this missed opportunity to ensure those to whom affordable, efficient Broadband connection could have the greatest impact in terms of quality of life were given priority.

 

The RNIB response was a lone, but essential, voice.

“We are concerned however that neither people with sight problems nor disabled people in general are specifically mentioned at any point in the interim “Delivering Digital Britain” report.”

I’ve extracted some quotes that have particular resonance for the work I do supporting people with visual impairment to use computers and access the Internet.

In response to Action 17: Unless a service is affordable, it cannot be deemed accessible. Affordability is a particular concern for  blind and partially sighted people, many of whom are among the poorest of the UK’s citizens.

 

In response to Action 19: This means that the issue of equipment accessibility has to be tackled. Too often inaccessible equipment, that assumes that the user can read on-screen information without providing a voiced alternative is the main barrier to uptake of services by blind and partially sighted people.

 

In response to Action 21: Many disabled people rely even more on public services than their non-disabled peers, for a variety of reasons. A blind person might well have greater difficulty in visiting their council, for instance, and would therefore benefit greatly from being able to access the council’s website. However, a recent EU wide survey found that only some 5% of public websites are accessible. RNIB therefore urges the government to take urgent action to improve the accessibility of public websites.

 

The need to address the accessibility of cost, equipment and content is a triple whammy that yet again fails to support the needs of some of the most vulnerable members of society. I struggle to understand how those with sight can so totally ignore the reality of those without this most fundamental of human rights.

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