Following B&Qs advice; DIY to DIFY with TEL

image from http://irish-guards.co.uk/wp-content/uploads/2015/01/diy-your-home.jpg

B&Q have announced a shift in emphasis from DIY to DIFY. Rather than  DIY and do it themselves people are now setting themselves as DIFY – encouraging other people to pay them for doing it instead. I imagine many colleagues being relieved if HEIs adopted a similar attitudinal shift and instead of having to manage their VLE  and TEL experiences themselves, they could have someone else to do all that ‘digital stuff’ instead.

A teaching role contains assumptions – an expectation you will know how to use the technology – but practicing at home is never the same as being centre stage. It’s still common to see conference presenters struggle to put PowerPoint onto full screen especially when Microsoft moved the icon from left to right. Environment changes make the familiar become strange. The digitally confident can take change in their stride but less so the digitally shy. It has less to do with age and more with context – a point usefully raised by Steve Wheeler’s ALTC15 Keynote.

I’ve been watching this on YouTube and reflecting on ‘Lecture Capture’. I can stop, start, rewind, extract images, leave it and go back to it. If the auto-generated captions had been edited it would have been a complete learning experience. Multimedia too often leads to a surface approach. To gain a deeper understanding, to make connections with what is already known and create the fuel for reflection, I need to work with words. I like to have the transcript as well, to be able to annotate it, transfer key points to a mindmap. We all learn differently and effective pedagogies need to enable and support multiple learning requirements.

Back to DIY and DIFY. Too often the DIY approach means not only creating our own digital content but creating it for ourselves.  What I’ve called the MEE Model. We use a Mouse to navigate, our Eyes to see the monitor and Ears to listen to content and how it’s easy to assume everyone else uses a computer and accesses the internet in similar ways. We need to shift from DIY to DIFY. Consider we are creating online content for someone else – who might that transcript you think you haven’t got the time to do or content in a  customisable format so they can change its appearance to suit their own preferences and needs i.e. Word rather than PDF.

It’s the context which matters. Steve Wheeler and his students, Kate Bartlett and  Becca Smallshaw, talked about how adopting the role of teacher brings assumptions of digital competence, the expectation you know what to do, reinforced by two slides comparing the difference in attitudes between staff and students with regard to TEL.

These reinforce how digital divides on  campus get constructed. This week I heard someone defend staff not getting to grips with ‘wizzy’ powerpoint. Not a term you hear so often these days but if presentation software is a challenge, then using app based social media or developing interactive virtual learning experiences is less likely to happen. PowerPoint is a useful digital competence baseline. Too often it’s not a good experience; too much text, too small to read, words over graphics, content flying in with noisy transitions.

Steve made great use of slides with images. When done well this is great to watch. Here’s some examples of how Steve used pictures to tell stories. But it’s a brave step to take. Easy to suggest but harder to do.

There’s a risk digital basics are getting forgotten. We ‘train’ staff on using the technology but don’t ‘teach’  digital pedagogies and practice. Changing practice is never easy and when it comes to digital ways of working – which are personal and individual – most people cling to what they already know. If it’s worked before it’s reliable and can be trusted to work again.

Change is needed, Learning technologists become teaching technologists. Technology ‘trainers’ be technology educators. Then we could focus on context. Bring in accessibility and inclusive practice. Promote interaction rather than repository style models of usage.   DIY is about the singular educational experience. It limits knowledge and understanding of how people manage online whereas DIFY is about others. It incorporates diversity and difference and when is comes to the digital, this is possibility the most important step towards an equitable education.

 

3C’s competence, capabilities…and confidence

UCISA LOGO cmyk_correctPantones

The UCISA Digital Capabilities survey summary recommendations include Creation and embedding of holistic, relevant and creative digital curricula and training opportunities for students and staff.’ Highlighting the need for staff development opportunities is long overdue.

Less than a decade ago UoL hosted diagnostic tests on the VLE and ICT ran workshops on a range of different software packages. Today, anyone wanting support is directed to online help from Microsoft or WordPress or even the more personalised Blackboard support videos.

For a while the myth of the digital natives prevailed.  When Getting Started went institution-wide 5 years ago, it was suggested guidance for using Blackboard was unnecessary as new students could find their way around any online system. Yet recent Getting Started evaluations ask for help with Blackboard – because it’s not Facebook which would probably be the VLE of choice – after all it supports file sharing and chat – what more could anyone want? Yet when it comes to digital confidence, even the relatively unsophisticated Facebook can pose a challenge.

Lincoln EDEU have developed Blackboard Site Standards for September 2015. These will go some way to renewing essential conversations around engagement with VLE. The standards include online submission, having meaningful navigation structures and filenames as well as accessibility – ‘all content (text, images and multimedia) to be in an appropriate format and follow accessibility guidelines.’  Yep – that one was mine! 🙂

Support material will be developed alongside a  series of workshops. EDEU maintains the value of face-to-face contact. Our Digital Educational Developers run Drop-in Sessions twice a week; they can build workshops around programme team or school requirements or answer any of your digital questions. Just get in touch via edeu@Lincoln.ac.uk or http://edeu.lincoln.ac.uk/about-edeu/edeu-staff/

Digital confidence is not only technical support. It’s a behaviour shift which is cognitive as much as kinaesthetic and spatial. VLE have more potential than simply giant electronic notice boards or file repositories – they offer opportunities for connection and collaboration which are rarely utilised. Digital adoption takes time, which is always in short supply, but also demands answers to pedagogical questions around the value of technology for teaching and learning.

For too long a DIY approach has caused confusion about the purpose of VLE. The new required standards offer ideal opportunities to rethink the use of technology for teaching and learning. UCISA are right. We need to create  ‘holistic, relevant and creative digital curricula and training opportunities’ and EDEU are already looking to start discussions with staff who teach and support learning about how best to make these happen.

 

 

HEFCE we have a problem; concept threshold but not troublesome knowledge.

soapbox

It started with a book.

Social Media and Social Work Education is a valuable and timely publication. Sadly, for me, any mention of digital exclusion was absent. Social media can be a powerful learning tool but users must be aware of its dichotomous nature. I couldn’t find any reference to digital divides, assistive technology or the need for inclusive approaches. This was disappointing. It’s ironic the book was published by Critical Publishing when critique around digital exclusion was missing.

It’s been several years since I developed dodgy eyes needing treatment which blurs my vision, relocating me in a foggy world where text and images are indistinct and my capacity for online communication diminished. The first time it happened I thought I could still use a computer. But I couldn’t. Accessible digital content relies on inclusive design and the inaccessibility of online content was a shock. The Franklin adage “Tell me and I forget. Teach me and I remember. Involve me and I learn.” was never truer. My real life experience of digital exclusion led to the soapbox I’ve dragged around ever since.

The Social Work profession is all about difference, in particular through marginalisation and disempowerment. Evidence suggests if you’re socially excluded you’re likely to be digitally excluded making social work education ideally placed to highlight the complexity of digital divides. In a ‘digital by default’ society, where public health and welfare services have adopted a digital first policy, this virtual exclusion must be taken seriously.

Over the past few years there has been a dilution of attention to inclusive practice. In 2006, Jane Seale wrote E-Learning and Disability in Higher Education: Accessibility Research and Practice, where technology is described as a double edged sword, capable of enabling and disabling participation unless inclusive practice is followed. The Mobius Strip of a VLE and social media tools – they are both inside and outside at the same time. In 2011, a special edition of the Journal Research and Education Technology  (Vol 14, Issue 1) included Holistic approaches to e-learning accessibility (Phipps and Kelly) a baseline paper for inclusive education and Using multimedia to enhance the accessibility of the learning environment for disabled students: reflections from the Skills for Access Project, (Sloan, Stratford and Gregor) about a now absent website for supporting accessible multimedia. The loss of Skills for Access is another loss for campaigners of accessible digital content. The truth is still out there but you have to search for it. It’s getting harder to find.

Recently the DSA has been changed.

TechDis is to be dismantled.

The significance of these two events has barely rippled the surface of  higher education.

Government initiatives have shifted from quantity of access to quality. Alongside all this dilution of critical awareness is the uncritical persistence of the myth of the digital native. How can there be a problem when the next generation consist of computer savvy whizz kids?

What is going on here?

Why is the assistive technology of digital democracy so damn expensive and difficult to use?

Why is exclusion from digital ways of working such an unacknowledged discrimination?

It has to be part of a wider discourse around diversity. Over the past 20 years there’s been a shift from equality politics and celebration of difference to a politics of normalisation. The internet is the silent arena where the war is being won. Power has become aligned with internet access. To be digitally excluded is to be silenced and made invisible.

The dreams of democracy of early internet pioneers have broken. It simnply isn’t happening.

As virtual avatars we have the potential for disrupting dominant discourse, of connecting with like-minded people and creating new digital alliances for resistance and empowerment. Core to this is raising awareness of digital divides and exclusions. It’s a concept threshold but not particularly troublesome knowledge. Is it?

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Holistic approaches to e-learning accessibility, by Lawrie Phipps and Brian Kelly;

Using multimedia to enhance the accessibility of the learning environment for disabled students: reflections from the Skills for Access Project, by David Sloan, John Stratford and Peter Gregor

politics and power…

My Ethics approval (EA2) was resubmitted and conditionally passed with comments to be addressed. One was about the issue of power. There was not enough of it.

image of text from EA2 comments saying there is not enough discussion of power!

Power is not often on my mind. I know my place. I don’t manage – I scaffold. I liked participatory action research (PAR) as a methodology because it enables collaboration. PAR will test my theories around online learning; namely the student knows themselves best. When it comes to finding ways to support staff engagement with technology for education, the students will be teaching me. I have a toolkit of online learning activities but without participation they won’t get used and learning will be limited. Virtual learning is a partnership. Without communication and collaboration it simply won’t work. Online tutors need to be skilled in creating opportunities for learning at a distance when all the evidence suggests successful teaching is fundamentally a social activity. It’s a challenge and this doctoral research will aid the development of teacher education at Lincoln. So what did I need to say about power?

I’ve had to reflect on this. The Teaching and Learning in a Digital Age (TELEDA) course is heavy on reflection. It’s a teaching tool in itself. Revisiting Freire, I was struck again by the fundamental simplicity of critical pedagogy. The ancient greeks had it sussed. From Socrate’s the unexamined life is not worth living to the words above the Delphi Oracle ‘know thyself’ – politics is and always has been ultimately personal. Why do we do the things we do? Why do we teach? Is it to replicate and reinforce or to challenge and change?

The move towards incrasing blended and fully online courses has the potential to widen participation but also reduce the quality of the experience. Retention figures evidence the difficulty of engaging learners online. Who talks about MOOCs these days? It took less than a year for the bubble to burst.  There are important lessons to learn from MOOCing. Back to power.

I have a problem with the idea I might in some way be disempowering. I’d interpreted PAR as willingness to give power away – after all, it’s inviting critique of my practice. Then I thought about TELEDA’s resources. As well as critical evaluation of the philosophy and practice of open education,  I’m insisting on a critical awareness of digital exclusion. TELEDA is my platform for drawing attention to alternative ways of being and raising awareness of excluded voices.

In an increasingly digital society, to be shut out from the digital platforms of the public sphere is to be marginalised and excluded. Higher education has a responsibility to  seek out and challenge exclusion rather than replicate and reinforce exclusive attitudes and behaviours. The subject of digital access is challenging and uncomfortable. I’m asking participants to examine their own practice for barriers, knowing they will find them and perceive removing them as additional, often unnecessary, work. Who provides audio and video content in alternative textual formats? No where near enough!

I believe inclusion is an essential component of effective digital scholarship and integral to teaching and learning in a digital age. If higher education doesn’t address the causes and mending of digital divides it is failing society. TELEDA is my way of making a difference. I can’t change the world but I can change my part of it.

I can see myself and my PhD may be more political than I realised.

GS5 – another PhD milestone…

Milestone marker

My first GS5 progress report represents another PhD milestone. This doctoral research looks at embedding digital scholarship into teacher education programmes. The rationale is the increase in virtual learning environments across the sector in the past decade and the drive towards flexible work-based modes of online learning within higher education at the present time.  Academic and professional service staff have historically been unsupported in developing digital ways of working yet attention to digital scholarship, and having individual confidence and competence with digital literacies, is essential if virtual environments are to support quality teaching and learning experiences.

The PhD page of this blog contains my reflective journal since changing supervisors earlier this year. I have found the process of blogging an essential motivator and opportunity to record my background reading. On the advice of my supervisor, this literature has broadened to include the social impact of technology over the past century, not only from an academic perspective but also how technology has been represented within art, fiction and film. I have found this process useful not only in contextualizing the development of the internet and world wide web but also in understanding human responses to technology, in particular the roots of resistance in areas where technology is challenging traditional practices such as education.

I am currently looking at the literature on digital scholarship in order to better locate its role within the university and identify the effect it has on teaching and learning. My methodology has shifted from a qualitative approach through open ended questionnaires and interviews with staff to an action research approach. This will use my tutoring practice on my 30 credit M Level CATS module, Teaching and Learning in a Digital Age (TELEDA-PG) which is delivered and assessed entirely online. The module aims to support digital scholarship and literacies through giving staff the experience of being an online student exploring the different element of virtual education including pedagogical approaches to learning online, resources, communication, collaboration, assessment and feedback. The module is currently being piloted with a group of critical friends with plans to recruit from internal staff twice a year from September 2013.

The nature of working in digital environments involves ongoing CPD in order to keep up to date with changes in internet based tools and media. This module is offered as part of the university’s portfolio of teacher education programmes and will need to be inherently organic with the capacity for adapting to external digital changes as well as student/tutor evaluations. Bryman (1989) says change is seen as a useful way of learning how something works and as TELEDA has multiple theoretical and practical levels, it has the potential to be a useful subject for an action research methodology. Denscombe describes Action Research as being essentially involved with practical issues and arising from activity in the ‘real’ world (Denscombe: 125) so action researchers focus on ‘aspects of their practice as they engage in that practice’ (Denscombe: 128) Integral to the module is a stress on critical reflection and the application of the course principles to individual practice. Both tutors and participants are encouraged to adopt and share professional self-development through critical self-analysis (Schon 1982) and as tutor plus action researcher I would be well placed to enhance the reflective process through research techniques. I believe this situates action research as a methodology particularly well suited for my practice-based doctoral research. I will continue to develop this as a viable methodology during the rest of this academic year, looking at how best to involve course students/staff in the action/reflection cycle, evaluating the influences of action, and disseminating and sustaining ideas and actions in the light of these evaluations.

Bryman, A. (4th edition 2012) Social Research Methods OUP Oxford.

Denscombe, M. (4th edition 2012) The Good Research Guide: For Small-scale Social research projects. Open University Press.

Schön, D. (1983) The Reflective Practitioner, How Professionals Think In Action, Basic Books.

Milestone image from http://www.geograph.org.uk/photo/66925 

Down – but not defeated…OLDsMOOC Week 4 summary

In Week 4 we’ve been sharing pedagogical patterns, engaging with the BOTWOO concept (Building On The Work Of Others), been patronised (‘This is what we all do as researchers, but do much less as teachers. Teachers don’t find it that easy’) and partially ignored (many in the DIY Multimedia group and in Cloudworld are learning designers external to education; I’m in HE but not a ‘teacher’. The diversity of participants seems unrecognised yet we’ve agreed on the importance of designing for your audience and learner context in week 3. It’s been a good week – honestly – but maybe not in terms of MOOCing.  I don’t mean to be grumpy – but OLDsMOOC is reinforcing some of my attributions and I never like it when that happens. In Week 4 I investigated the PPC Pedagogical Patterns Collector using the Pedagogical Patterns Collector guide  but didn’t get very far – other than finding myself here in Week 5 and looking at making prototypes of my learning activities. Now we have moved into the realms of fantasy. I don’t know how to access to a programmer but I know I want one!!!

As if this were not enough cause for frustration, then the Wk 5 video transcript simply depressed me. I wanted to capture the part of the Week 5 video where DL compares ‘...something you can do yourself like a PowerPoint or sequence in Moodle‘ to how you communicate your idea for a digital design to a programmer. I thought this was a useful reminder of the digital divide between technologists and the day to day experience of most academic staff, but got sidetracked on finding the transcript is an image and this defeats the objective of providing one. Week 4 transcript was pdf. Not ideal but it could be copied into Word albeit with inconvenient line breaks. Text as an image is useless and misunderstands the potential of digitally inclusive practice.  http://www.w3.org/WAI/PF/HTML/wiki/Media_Accessibility_User_Requirements  

In DIY Multimedia we’ve stressed the importance of alternative formats from the beginning and it’s been reassuring to share awareness of the importance of this element of learning design.  Providing digital content in a single fixed format assumes the MEE Model of computer access where users work via a Mouse for navigation and their eyes and ears for images and sound. This fails to reflect the diversity of ways people use computers and access the internet but the MEE Model underpins 99% of digital content.  Learning designers have a critical role to play in challenging the limitations of single formats while championing the inherent flexibility of digital data to be customised to suit individual requirements.

One of my many problems with MOOCs is the divide between their potential and the reality. I blogged last week on the EPIC 2020 and Turning Point 2012 videos which present the threat posed through mass education by MOOCs. Back in the late 1980’s, the founders of the internet heralded the internet’s potential for democratic access. This isn’t happening and some days trying to keep inclusive practice high on the agenda feels like hard work.

MOOC-ing about: Day 5

No weekend break on a MOOC. Activities were scheduled throughout Week 1 and by Day 5 (today) I should have a team, a study circle and be ready to brainstorm. (For anyone cringing at the use of the word brainstorm look here for the latest thinking).

So far I have:

Are you keeping up?  Over on Google Groups I’ve posted a new thread on my proposal https://groups.google.com/forum/#!topic/olds-mooc-open/xy_0GS1is74; I’ve also tweeted via #OLDSMOOC. I’ve tried to create a Google Hangout and failed so far.

My problem is linking interested people. Already I’ve had an gentle email suggesting some of my responses have been in the wrong place! I’m not sure on MOOC-ing protocols – should I chase people or wait for them to contact me? Up to now I’ve been proactive but have concerns about the time needed to keep on top; as this week goes on there will be even less time available. Actually getting started with the Online Learning Design seems a long way off. I’m still trying to get familiar with the clouds, groups and hangups. It seems unless everyone is in the same place it’s hard to make connections.

For me, the broad range of technology on OLDSMOOC is a barrier. Good learning curve but it replicates what often happens when technically competent people lead those further across on the spectrum of technical confidence. I’m not exiting the MOOC building yet; I think once the group is established with agreed lines of communication then contact with will be quicker and easier – but I haven’t got there yet!

If anyone would like to join my group, I’ve proposed developing a user guide to staff adopting  a DIY approach to using audio and video in their teaching; this will cover the media capture and production and be aimed at the beginner – and my preferred mode of contact remains my work email swatling@lincoln.ac.uk 🙂

 

Every MOOC I take….learning design with multimedia

Having a primary interest in the social effect of the internet, in particular on higher education, I’m running to stand still with the MOOC experience. Every MOOC I take – currently the JISC/OU OLDsMOOC on Online Learning Design and the soon to start Coursera MOOC on E-learning and Digital Cultures – is another step towards the future. The affordances of MOOCs are overwhelming in terms of building networks of shared expertise and interest across all boundaries of time and geography. MOOCs do what the internet does best. All the old clichés about harnessing  the power of technology come to mind.

MOOCs are also providing opportunities to revisit the way virtual learning is constructed. I’m using the OLDSMOOC to explore online learning design with multimedia. This has now shifted from the professional studio and become a real possibility for everyone with the means of access. Yes, it takes time and there is a learning curve, but that curve has decreased significantly over the past few years. I want to build on the DIY approach at Lincoln where staff do their own media production to enhance their teaching and learning resources. I hope to produce a collaboratively formed set of guidance on DIY audio and video. Key to successful multimedia is inclusive practice where alternative formats are seen as an integral stage of pre-production rather than a bolt on post-production afterthought.

PBS Newshour examines the MOOC phenomena suggesting the current boom in online learning could change higher education.  The video, How Free Online Courses Are Changing the Traditional Liberal Arts Education’  is a perfect example of how learning online could look. It can be watched, downloaded and listened too. Best of all there is a full and complete transcript, provided as though it were totally natural. Which it should be. Yet it’s unusual enough for me to pick it up and write this blog post.

Multimedia should look like this. As MOOCs stimulate attention to online learning design, they offer a valuable opportunity to revisit our digitally inclusive practice.

Broader digital literacies as essential life skills

At last the government acknowledges digital exclusion is about more than access to technology – it is also about the quality of that access. http://www.bbc.co.uk/news/technology-20236708 Digital literacies are moving centre stage. This is reassuring. For too long the focus has been embedding technology into systems or attention to early adopters pushing the boundaries. It’s time the user experience received some attention.

This past year the JISC Developing Literacies Programme has funded projects designed to embed core digital skills into the curriculum. JISCs definition of digital literacy is those capabilities which fit an individual for living, learning and working in a digital society. Within HE they give examples of using digital tools to undertake academic research, writing and critical thinking; PDP and showcasing achievements. But it’s not easy to package digital literacies into any single box and this makes strategic approaches to supporting their development a tricky task.

A report commissioned by Go On has concluded 16 million people in the UK lack basic online skills; defined as using a search engine, sending and receiving emails, completing online applications and accessing information online. Organisations are pledging to train their employees in these four areas. This barely scratches the surface when the full implications of digital engagement are set out. Broader digital literacies have become essential life skills for example personal and financial safety online, the permanence of digital footprints and hard criticality with regard to online content. In an unmoderated environment, the evaluation of authenticity and authority lies with the individual user. Distinguishing between knowledge information and personal opinion is an increasingly essential art – and not always an easy one.

Being let loose on the internet can be exciting and inspiring. It can also quickly become a nightmare. Digital literacies have moved on from the skills required to access virtual environments, although there is a danger these are assumed more than are in evidence.  However, I’m not sure they have moved far enough. There are broader issues around living in a digital society which are surfaced less often. Any attention to digital literacies is good but the attention has to be focused in the right places for it to be truly effective

Digital scholarship – shifting emphasis from tools to users

The ongoing VLE Options Appraisal is a useful opportunity to look at the wider issues around virtual learning environments.  VLEs have come a long way since Dearing* but in terms of keeping up with wider developments on the internet, in particular the move to openness and connectivity, they can sometimes look a little out of date.

Open academic practice and the rise in content management systems are examples of formidable challenges to the VLE. Compare a locked down password protected environment to contemporary social media and you’ll soon find support for the VLE critics who say it is a staff driven content store, low on genuine pedagogical interaction and pretty ugly too.

So has the VLE failed? No, I don’t think so. It might never be the number one choice of personal learning environment but it has untapped potential. Rather than be critical of the tool, it may be worth investing more in research not only on the way it is – and could be – used within  the institution, but exactly what staff need to get started – as well as to get innovative.

Over the past decade a giddy variety of technologies have been personalised for education. Their mix is both widening and deepening the gap between active users and those who are less confident with online practices.  Innovation tends to be led by those with digital thought patterns who sometimes find it hard to conceive of worlds where paper and pen are preferred.  The word learning needs to be added to technologist. Learning technology describes roles which can bridge the gaps between technical support and pedagogical design for teaching and learning in a digital age.  Outputs from the JISC Digital Literacies  programme will be useful but how broadly they’ll be disseminated to those who have yet to move beyond uploading content and horizontal browsing remains to be seen.

Unless we shift from the tool to the user then the full potential of any VLE cannot be realised.  The VLE Options Appraisal is an opportunity to look beyond decisions based on the cost of the technology towards how best the university can resource the use of the technology. Digital scholarship in 21st century should include confidence with utilising the affordances of ANY virtual learning environment. To do this will inevitably improve the quality of use of those learning tools which are institutionally supported and maintained.

* Report of the National Committee on Inquiry into Higher Education  (1997) https://bei.leeds.ac.uk/Partners/NCIHE/

Keep up to date at the 2012 VLE Strategy blog http://vlestrategy.dev.lincoln.ac.uk/