PhD – Page 4 – sue watling

Get critical, get digital, get EDEU…

Sue Watling / April 12, 2014 / digital literacies, PhD, Teaching and Learning in a Digital Age (TELEDA)

I’ve been looking for supporting materials on critical writing and reflection for Getting Started and they’re not jumping off the page. Like digital literacies, I wonder if competence with these skills and practices are being assumed. Yet conversations suggest support would be useful. As CERD divides and EDEU* begins to form, I’m looking back. Learning development was part of CERD, until Helen Farrell, our Learning Development Coordinator, was an unfortunate loss through redundancy. The work Helen and I did lives on in the [unmaintained] Learning Development@Lincoln website, now evolved into a library lib guide page.

Maybe bringing academic and digital together under a title like ‘Learning Literacies’ is a new way to represent them. I’d like to bring these aspects of learning development into EDEU because I’ve been here before. Digging around in my archives shows how the content is relatively unchanged over the years.

In 2007 I created the Academic Writing Desk. Home page image below.

Here is the Academic Writing Desk home page for Essay Writing.

In 2009 I developed Snapshot specifically for Getting Started. This was designed to introduce new students to academic practice; namely academic writing, reading, thinking and a bit on reflective practice.

Here is the Snapshot page on academic writing

Helen Farrell and I created the Learning Development@Lincoln website. The Writing page is shown below.

These are all different ways of presenting similar information. An interesting insight into life in 2008 is the lack of reference to digital literacies in the Learning Development@Lincoln resources – but this could easily be put right.

EDEU will be new but not so new. Before CERD, we were the Teaching and Learning Development Office with a remit not that dissimilar to EDEU. The difference is how times have changed, how the university and the sector has changed. Internationalisation, social media, online submission, multimedia communication etc. With additional resource the new unit will provide capacity to pick up on some of the learning development aspects of these areas. Time to get critical. Get digital. Get EDEU. Bring it on!

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* EDEU Educational Development and Enhancement Unit

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Staying safe online; the most important digital literacy of all

Sue Watling / April 4, 2014April 4, 2014 / conference, digital literacies, social impact of the Internet, Teaching and Learning in a Digital Age (TELEDA)

This week I rediscovered my feminist roots. Behind Closed Doors was a student led Conference at the University of Lincoln which tackled the subject of domestic abuse. With colleague Jim Rogers, I ran a workshop looking at Digital Danger: the dark side of the net. Jim and I co-authored Social Work in a Digital Society a book examining the impact of the internet on higher education and health and social care professions, in particular those involving social exclusion and disempowerment. For me digital literacies have to include identity and inclusion but now I’m thinking they need another element – awareness of digital abuse.

Preparing the presentation was a consciousness raising experience. So far I’ve escaped serious digital danger but I’ve been lucky. For many, the insidiousness of internet connections offers new tools for exercising power and control. Think before you Tweet is the least of it. Online there are no walls, no doors, no boundaries, nowhere to hide. Text messages, social media statuses, emails, photographs and video are all ways to hurt vulnerable victims, sometimes with fatal consequences. Whatever you call it, cyberbullying, stalking, harassment, it’s when the fun stops and the hating begins.

Stolen identity, threats, blackmail, rumours, abusive comments, inappropriate images – the permutations are endless. Myself and colleagues talk to students about the difference between personal and public online identities but digital abuse frequents private places as much as open ones. In 2011 the Guardian claimed Cyberstalking by strangers was ‘now more common’ than face-to-face stalking but it’s frighteningly common from ex partners – with or without a history of domestic violence.

Digital Stalking: a guide to technology risks for victims by Jennifer Perry is a free publication downloadable from Women’s Aid who have other supporting resources about staying safe online. Twitter and Facebook offer advice about online safety. The Digital Stalking website has a range of free materials to help victims of digital abuse.

The internet is a virtual mirror, reflecting the good, the bad and the ugly. Free from traditional boundaries of time and place, it’s the most powerful communication and information tool ever, with infinite capacity for supporting the darker aspects of human nature. What it means to be digitally literate should encompass the affordance for evil every bit as much as the positives. Staying safe online is fast becoming the most important literacy of all.

Missing my MOOC. Goodbye TOOC. It was great knowing you.

Sue Watling / March 28, 2014March 28, 2014 / #tooc14, MOOCs, PhD, Teaching and Learning in a Digital Age (TELEDA)

I miss my mooc. It was good to feel part of the TOOC14 learning community, in particular from the student point of view. It’s a sign of positivity when you feel sad about an ending but I reached the point where something had to give. In this case it was the mooc. For the tutors at Oxford Brookes on TOOC14, here’s my feedback.

I always felt my contributions were valued.
I liked the individual-ness of responses.
It was helpful to have additional questions built in. I felt tutors were interested in what I had to say. These questions also stretched my thinking and enhanced the learning.
What I really liked was knowing tutors had experience and expertise in managing online communication. As a consequence I felt it was ok not to know something, ok to get it wrong or even not get it all.
On TOOC14 I felt a real sense a community of shared practice and inquiry was building up.

It was a mooc but not as you might know it from coursera, udacity or khan academy. Not all but mostly, they can be impersonal. You feel like a grain of sand on a beach.

Online education is never an easy option. It takes time and commitment for staff and for students. Resources need redesigning. Retention is low. Text talk easily misunderstood. The advantages and disadvantages of virtual learning environments are about even. I think the team at Oxford Brookes have got it right. I’d have liked to complete.

I’m using the phrase tutors but am not sure this is the right word. When it comes to online ‘tutoring’ what should we be called? When the pay scale says Lecturer, how does that translate to online environments. I’ve submitted a conference proposal this week suggesting greater attention be paid to the role of e-teacher. The word e-learning has worked its lexographical way into the vocabulary of education but we rarely come across e-tutors or e-lecturers.

Who am I online?

Teacher, Tutor, Trainer? Lecturer? Facilitator? Moderator? Just someone passing through?

The pedagogy of uncertainty which underpins all online courses is also one of invisibility with regard to participants. I wonder if this is indicative of the lower status attached to virtual learning environments. It feels like they remain the second best option. Learning online is what you do if you can’t get on campus. Supplementary. Other. Students are students where ever they are but the identity of those who virtually teach remains much more of a mystery.

Educational Design Research or Educational Action Research – what’s the difference?

Sue Watling / March 23, 2014March 24, 2014 / PhD, Teaching and Learning in a Digital Age (TELEDA)

Action Research

Educational Design Research (EDR) looks like Action Research (AR) by another name. On first encounter it’s not easy to tell them apart. EDR aims to produce useable knowledge. AR to produce actionable knowledge. Both are essentially practical rather than theoretical; aiming to find solutions for real world problems. Both take time. They share an action reflection reaction process which can’t be rushed. It’s as long as it takes. No short cuts allowed which conflicts with publish or perish imperatives driving academic research. No quick wins which is good because reflection on practice can’t be rushed and if research cuts corners it isn’t worth it.

So what about their methodologies? An ED Researcher typically identifies a problem and uses a framework of analysis (to understand the problem), design (to literature review and create a potential solution) and evaluation (for testing and revising the design accordingly). An Action Researcher identifies a problem, develops a potential solution, practices, evaluates and reflects before revising and repeating. The theory generated by both is based on empirical rather than hypothetical practice. They look so similar you have to dig deep to separate them.

Digging deeper I find a paper by Wang & Hannafin, 2005, saying EDR ‘…advances instructional design research theory and practice as iterative, participative and situational rather than processes ‘owned by operated’ by instructional designers.’ So rather than designing instructional techniques and methods in isolation, EDR is a collaborative process taking into account the real world environment of the classroom. The teacher identifies the problem. Calls on the ED researcher. They devise the research project in collaboration rather than isolation. Sounds promising. Especially if it narrows the divide between the technology and the pedagogy. Techies and teachers should walk a mile in each other’s shoes. I’m sure it would help.

Digging deeper still, I fins a paper by Reeves, Herrington, & Oliver, 2005, which claims EDR emphasises content and pedagogy rather than technology. If your research involves educational design and it’s using technology for education, I’m not sure how you can separate them. The original problem of elearning remains i.e. rifts between the technology and the teacher. I can only think the authors are dismissing the technology because they’re so familiar with it, they don’t see it an an issue whereas for most teachers, it’s the technology itself which is the barrier.

It’s possible this is pedantic rather than paradigmatic difference or comes down to continental linguistics like you say instructional I say educational. We have virtual learning environments, you have technical solutions. Like Blackboard Learn™ is an education technology platform and we call it a vle.

This is fine detail but research is as much about the small as the large and the similarities and differences between EDR and AR are relevant. While both offer academically rigorous paradigms for the empirical study of teaching practice, one is research into your own teaching practice while the other is research into the teaching practice of others.

So by this definition I am an AR not a EDR even though both address existing significant problems (rather than research for its own sake), define pedagogical outcomes, develop learning solutions and emphasise interaction and community (Reeves, Herrington, & Oliver, 2005: 110). The primary difference for me, I think, is AT can address any social situation whereas I’m applying the principles to educational practice and this reinforces the parallels with EDR. It’s necessary to spend time interrogating the differences and similarities. Part of the process is finding connections and using them to highlight and confirm my research questions. In the time stressed environments we all work in, I think this has been time well spent.

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Reeves, T. C., Herrington, J., & Oliver, R. (2005). Design research: A socially responsible approach to instructional technology research in higher education. Journal of Computing in Higher Education, 16(2), 97-116.

Wang, F., & Hannafin, M. J. (2005). Design-based research and technology-enhanced learning environments.Educational Technology Research and Development, 53(4), 5-23.

At last! Technology which cuts costs and saves money for its owners

Sue Watling / March 21, 2014March 21, 2014 / PhD, social impact of the Internet

Most times I drag the soapbox out to challenge the idea of technology cutting costs. Any perception of money being saved can usually be offset against the resource needed to support its use. But I was wrong! Today I have found a technology which is saving money. It’s called e-expenses.

I find the site eventually having managed to look down the left and right columns for Expenses (where it wasn’t) and missing it in the centre column (where it was). Two out of three ain’t bad. On arrival I then find I’ve forgotten my login details. It wants the name of institution, user id and password. It’s been some time and I can’t remember what these are. The relevant email has been archived and my computer won’t open archived emails. See proof below.

By the way, the browser tab says Welcome. It doesn’t mean it.

I click on’ add new expenses’. So far so good. I want to claim expenses for a 100 mile round trip beyond the 100 mile a day I already do. It’s near the end of the month and I’m broke – and tired. It’s been a long week, and just as I feel my patience being tested, it tells me I don’t have a car registered.

So I head off to the car registration details. Make, model and chassis number later, I get the darling little message

I’ve already seen I need to submit a copy of my paper driver’s licence and photo card along with a copy of my private car insurance confirming cover for business use. Which means providing them in digital format. The DVLC haven’t quite got there with e-licences. But I have a wander round my details and find my car already registered and approved.

Do you know what? I give in. It’s worked. The conspiracy to make it so difficult to claim expenses you decide not to bother has won. Here is a technology which truly cuts costs and saves money for its owners.

I’m going home. I’m two hours and 50 miles away from a Friday night glass of wine.

Have a good weekend 🙂

One platform to rule them all – the impossibility of eportfolios

Sue Watling / March 7, 2014 / eportfolios, PhD, Teaching and Learning in a Digital Age (TELEDA)

Eportfolio. The name needs to go for a start. How remote are the chances of a five syllabic moniker catching on?

TELEDA has reached its penultimate teaching week and eportfolio is a word of the moment. These collections of digital artefacts challenge the monopoly of traditional text based assessments. You can’t submit a multimedia assignment through Turnitin (yet). How do you assess differential digital literacies? Which platform do you use? The TELEDA answer to the last question is anything you want.

An eportfolio is a digital narrative – a journey – a story – usually from the past to the present with directions for the future. It’s about the content more than the container. How it’s presented is less important than the message it carries. There are two components to an eportfolio. Reflection on – and evidence of – learning with hyperlinks between them both at appropriate places.

Eportfolio have been around for some time. Conceptually at least. They represent everything wrong with elearning over the past decade. A perfect example of trying to find a one size fits all technical solution to digital ways of being. One platform to rule them all. The perfect capture of digital identity in a virtual world. A place you can keep for all time with control over visibility of its different components. The search has been on for ever yet google have been doing this for some time.

Impossibilities seem to be centre on the transfer of digital content from a password protected network into the hands of individuals. A pack up and go solution with total protection built in. But nothing online is secure. Nothing is more nor less safe than the real world. Eportfolios have overtaken the needs of the individual. They represent the clash between private and corporate ownership of information and communication technologies. It’s time to rethink the eportfolio future, in particular where it’s a tool for teaching and learning or professional practice. In the war to find an all-singing-dancing technical answer, the battle of critical thinking and reflective developmental practice is being lost. This obsession over a new, as yet undiscovered, answer to collecting artefacts detracts from the purpose of a story being told, the narrative of a learning journey and the personal over coming of obstacles and challenges along the way.

The power of the internet to enable digital story telling is immense. Those who want to push their creative digital boundaries can do so through the mass of free multimedia software. Personal information can be anonymised. This is the evidence. The core of an eportfolio is reflection; a synthesis of learning. This is the text. Keep it simple. We have the tools. Let’s start using them and work forwards from there.

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image from image from http://www.scieng.ed.ac.uk/LTStrategy/eportfolio.html

The future is virtual and one of its names is Blackboard

Sue Watling / March 1, 2014March 1, 2014 / #iloveblackboard, Blackboard, PhD, Teaching and Learning in a Digital Age (TELEDA), Virtual Learning Environment

I was in a Blackboard session this week. The plan to show case good practice, to be inspiring, supportive, but the plan failed. Examples of innovation were overshadowed by negative comments about the technology. At great speed the focus turned from positive enhancement to lets knock Blackboard. It spread like a virus. The potential affordances for learning were unable to break through the Blackboard attack.

Maybe I should have expected it. Lulled with TELEDA and the FSLT MOOC at Oxford Brookes, my immersion in the advantages of VLE have imbued a false sense of security. I worry my ‘I love Blackboard’ campaign will be equally infected. I’d forgotten the extent to which Blackboard is unpopular.

No one likes it. I feel like a lone champion in a world of resentment and frustration. I can quote the negatives; unattractive, clunky, boring, confusing, difficult and students prefer Facebook. I can count the positives on one hand with fingers to spare. Er, um, well, maybe not even that many…

Discussing this with colleagues it was suggested Blackboard is an easy target. It can’t answer back or defend itself so is a useful scapegoat for wider dissatisfactions, not just about the role of technology in higher education but also life, love and the universe. Sounds possible. Surveys and focus groups tell us students would prefer more consistency across modules but they like rather than dislike their VLE. The anti-Blackboard movement is staff led. I have to ask myself apart from the politics, the rage against the machine and anti-automation movements, what is it about Blackboard which causes hostility and can any of it be changed? Can we get beyond form to function?

I agree some things about Blackboard are a pain. I’m not immune to its failings. No matter how well you format a course or group email it arrives with odd spacing – this annoys me. It looks like I don’t know how to lay out text. There are still formatting issues with the Content Editor. The notifications don’t pick up new activity in groups. You have to grade a wiki to get notified of new content and this can’t be applied retrospectively. The blog tool is dull. So is the reflective journal. Forums aren’t great for large numbers of participants and like most people I think Blackboard could do with a make-over. It doesn’t look as good as it could.

BUT…….

….the majority of UK HE institutions have teams of people managing the Blackboard experience for staff and students. We don’t. This is changing but it will take time to reverse the damage. We have to focus on what matters – the student and staff experience, one which takes the affordances of internet connectivity and utilises them for off campus access to teaching and learning experiences. Like not judging a book by its cover, we need to move beyond the appearance to what it does. An ugly pen still writes. Blackboard is accessed by thousands of people every day (including Christmas) and keeping it running takes priority. Once more resource is available we’ll be able to test and pilot tools like Mobile and Collaborate. Maybe reinstate themes so individual appearance can be customised. Explore templates. Enhance the DIY model with central support for content creation. Revisit the social media tools. Promote discovery through case studies and lunch time drop-in sessions. Increase online help and support. And listen to what everyone has to say. I’m happy to hear about all the things which are wrong with Blackboard but let’s make it a two-way communication. It’s not all bad. The future is virtual and one of its names is Blackboard.

Such a valuable learning curve I could almost enjoy it…but I’m not

Sue Watling / February 21, 2014 / PhD, Teaching and Learning in a Digital Age (TELEDA)

I’ve got a bit FSLT lost this week. I don’t understand the virtual conference. I keep trying to get my head around it but it’s been a long week (excuse) and it’s nearly the magic Friday hour (best excuse of all!). As an exercise in reflection I’ve been exploring what I don’t know and it isn’t helping – I still don’t know it.

Is the Doodle Poll for presenting or viewing? Why the 8.00 am slot? Is this for early birds? I’m at my desk by 7.30 but will I be presenting to no one or viewing nothing? Why have some people signed up for multiple slots? If we’re uploading to a wiki what is Collaborate for? What are Creole and NWiki formats? What classes as html? A multimedia online exhibit could be mp4 or wmv. Does this mean saving powerpoint or Word as htm?

I’ve got in a mess. Missing something and I don’t know what – other than brain cells. This is the loneliness of long distance learning. You feel you’re the only one in the world who doesn’t understand what’s going on. FSLT14 has been quiet this week. I don’t know if anyone else is struggling. It’s easy to imagine they’re confidently competent while I feel digitally illiterate and dumb.

I tell myself this is a useful experience. Which it is. Muddles like these are the reason people turn away from virtual environments in favour of real ones. It’s a digital turn off. Not only a reminder of what students go through, it’s a timely memo of what students need. I don’t want anyone telling me it’s easy or simple because it isn’t. I don’t want to be told I should know this because I don’t. I’ve learned to be brave in online environments but I’m not feeling brave at the moment.

The problem is – as tutors we know the environment and the form. There’s a divide between our knowledge and the students. At the moment I’m on the wrong side of the divide and not sure how to cross it. The divide is the foundation of digital resistance and the part of the problem is its invisibility.

I did have one last try. Thought there might be examples from previous virtual conferences. Somewhere I’ve seen a link for FSLT13 but can’t find it again. On my travels I’ve just discovered a notifications page but now it’s got lost. When colleagues complain about Blackboard I try to have empathy and right now I have it in buckets because FSLT14 is on Moodle. Similar but different enough to fool me.

This is such a valuable learning curve I feel I should be enjoying it but I’m not. Instead I’m frustrated with myself for not understanding what is straight forward. For now I’ll put it down to tiredness, after all it has been a long week and is now well past the magic Friday hour. Have a good weekend and Cheers!

#FSLT14 is doing what MOOC do best. Sharing practice.

Sue Watling / February 14, 2014 / PhD, Teaching and Learning in a Digital Age (TELEDA)

#FSLT14 is doing what MOOC do best. Sharing practice. I’m learning so much. And having fun. My brain is boosted and bursting. Reluctantly, I’ve dragged myself out of Week 2 Reflection but the Week 3 forum on learning is no less inspiring. Part of the knack of MOOC – I think – is not do it all but focus on a section. Make it manageable. I’m practicing what I preach – for once – and am still in there, four weeks on. Must be a record. Here’s a snapshot of the language from my MOOCing experience.

…learning as ‘insatiable curiosity’, teachers as ‘perpetual students’, a ‘patchwork text’ for online discussions, double and single learning loops, transformations, the issue of unlearning, loving learning, being curious, and best of all – a discussion around information, knowledge and wisdom triggered by TS Eliot in Choruses from The Rock:

“Where is the wisdom we have lost in knowledge? Where is the knowledge we have lost in information?”

A passionate teaching and learning community and Eliot too – what’s not to like!

This is an interesting time. FSLT14 is splitting me between teacher and student. Over on Teaching and Learning in a Digital Age (TELEDA) the last learning block; online assessment and feedback started today. Teaching and learning online is a challenge – for students and tutors. But – TELEDA is one of the best learning initiatives I’ve been privileged to be involved in. The seed was sown in 2012 during Embedding OER Practice http://oer.lincoln.ac.uk piloted in 2013 and is now up and running with a second module under development.

The student experience on FSLT14 is like an echo from TELEDA. I find myself thinking the same things colleagues are expressing on the course. Too much text, can’t find my way around, sorry it’s late, the link’s broken, don’t like the VLE, it doesn’t look nice, I’ve fallen behind, sorry again and in the middle of it come the highlights …this is great – I’m so glad I enrolled, it’s really making a difference – thank you.

Reflecting on the duality of FSLT14 and TELEDA I’m concluding learning works best when the learner wants it to. Where people are disinterested and disengaged, learning is unlikely to take place.

#FSLT14 The loneliness of online learning; a unique distance from isolation

Sue Watling / February 8, 2014 / PhD, Teaching and Learning in a Digital Age (TELEDA)

Week 2 of #FSL14t was reflection. The activity – submit a reflective piece on teaching and learning. I find myself reflecting on the way I did it. In a rush. Full of typos. I didn’t agree when FSTL14 Facilitator Neil Current wrote ‘For us as tutors, we feel it is more important to share than worry too much about trying to craft the perfect response. So we hope that you won’t mind typographical errors….’ I wasn’t sure about condoning typos. What about spellcheck and taking time to make sure the text is good? Huh! Isn’t it always the way – you disagree with something then find yourself in exactly the position you disagreed with. My reflection wasn’t crafted. It was Bitty. Disjointed. Like my mind on Fridays – my busiest days – and it was full of errors.

A useful life lesson is learning more from mistakes than perfection. I lay no claim to being perfect – but admit to many bloopers over the years. When learning styles were in vogue, they didn’t fit. We had a Honey and Mumford questionnaire which used Cadbury Crème Eggs. The question being ‘How do you eat yours?’ New to education development, I found the analogy a helpful example of matching new information with existing knowledge. It was a light bulb moment. I remember this – and how the questionnaire confused me. I was Activist, Reflector, Pragmatist and at times a Theorist. I ate my egg in four different ways.

Today I still jump in and am more pragmatic than theoretical, but over the years I’ve learned to learn through hindsight and adopt an experiential approach to CDP. Brookfield says a way to evaluate your teaching is the “… extent to which teachers deliberately and systematically try to get inside students’ heads and see classrooms and learning from their point of view.” (Brookfield, 1995. p.35) This is a good a reason as any for MOOCing.

On FSTL14 I’m in an unfamiliar place. I think it’s Moodle but I don’t care. I don’t know my way around, it’s easy to miss things, get lost, feel panic. What’s obvious to the site builder is less clear for me. I’m getting frustrated because I can’t find a forum, am not sure where to post the assessment or how to sign up for peer review – maybe it happens automatically. I don’t know. The loneliness of the long distance learner – a unique distance from isolation – alone but connected – is the challenge for all online learning design.

I don’t think we can teach online without continual reminders of what a strange virtual environment feels like – and to reflect on the process of disorientation. Also it’s one thing to say reflection helps learning – but unless we practice ourselves, the pragmatics can be forgotten. Week 2 has been good for me. On multiple levels. I knew reflection was an issue for some colleagues on my TELEDA course. It’s not enough to present it as a core component. It needs more support and Week2 has given me ideas to try out in my own practice.

In Learning by Doing Graham Gibbs offers useful ideas; using video and audio, sharing the reflective process in groups or online discussions, dividing pages in a reflective diary into columns for recording events and reactions to them. Gibbs also advises immediacy. Recollection of detail fails after 24 hours. This can be tricky. If the process of reflection isn’t presented as manageable students will think they can’t find the time. Reflection must be seen as beneficial.

It’s important to distinguish events which are learning opportunities. Like dismissing a suggestion its ok to have typos in contributions to online environments. Then – on reflection – understanding how unrealistic I’m being to think everything I upload should be perfect. I know where it comes from. Brookfield says our autobiographies are “one of the most important sources of insight into teaching to which we have access.” (1995 p.31). We are products of our life experiences; creators of our own realities. I’m asking the impossible. On reflection…… I realise the need to be more forgiving of insignificance in order to make time for what really matters.

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‘at.this unique distance from isolation’ comes from Talking in Bed by Philip Larkin

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